ENABLING BUSINESS CHANGE WITHOUT FRICTION
Digital transformation
Warringtons is a global Management Consulting and Professional Services firm. Empowering organisations to deliver value to its clients more effectively, we solve our clients’ toughest challenges and drive competitive advantage within their sector.
IT COST OPTIMISATION STRATEGY
Companies tend to buy technologies that deliver a specific requirement or act as an immediate fix for business challenges. By identifying cost-saving opportunities and creating executive dashboards, we illustrate IT’s influence and impact on your organisation.
DATA STRATEGY
Working with your team, we understand your data and what’s important. Using agile methodologies, we define your requirements and transform them into interactive dashboards that visualise your data, enabling you to filter on and analyse your business activities.
DIGITAL STRATEGY
Understanding the current technology landscape, taking into account business focus, corporate culture, as well as internal processes, we develop business strategies that identify solutions for our clients biggest challenges.
OPERATIONAL ASSESSMENT
By constructing a representation of a specific department, the processes it follows and the opportunities to automate legacy processes, we ensure investments on new systems have immediate benefits and opportunities for improvement and scale are realised.
Customer experience analysis
We work with organisations to identify the tangible and intangible challenges and values that internal processes or systems have on customer experience.
In any organisation, the customer should be the most important consideration when implementing any changes. Organisations need to improve customer experiences and engagement by making it simple to do business with you.
Building new customer experiences by way of clear journeys, improving the way customers interact with your organisation and how your internal operations will benefit from the change.
The customer experience should be seamless and always be the same, despite the way in which users communicate on different technology platforms.
PERSONAS DEVELOPMENT
Informing market and customer strategies through customer insights, based on their buying behavior, their experiences with you, their beliefs or needs.
CUSTOMER JOURNEY MAPPING
Creating relevant visual representations of the processes your customer or prospective customer would take to achieve an objective of your business and identifying areas of improvement.
VALUE PROPOSITION AUDIT
Enabling organisations to clearly articulate the tangible and intangible values and benefits of their products/services and formulate a plan for challenges faced around retaining and acquiring new clients.